O'Live A Little ships our products using UPS Ground. Orders are typically fulfilled and shipped within 3 business days (or less) of receipt of order. If an alternate shipping method is desired such as 2nd-Day or Overnight, please contact us at email@example.com with the best phone number to reach you at, what you would like shipped, the shipping address and what type of shipping desired. We will make every effort to accommodate these requests. Requests outside of ground shipping will create additional shipping cost for the buyer.
Food items and gift sets are not returnable. If you receive a food item that is damaged, please contact us within 3 days of receipt so we can initiate replacement of the item and return of the damaged product. Send notice to firstname.lastname@example.org. In the subject line note "damage item(s"). O'Live A Little will respond within 3 business days with further details and instructions.